Note: Touchstone Life Care is not a legal entity and does not provide legal services or advice.

We recommend you seek independent legal and medical advice. 

If possible, the hospital will be advised by you or your family when you are admitted. Hospitals usually have access to  My Health Record. The hospital can also contact your GP if you or your family are unable to tell them. The hospital can be provided with a secure link to your Advance Care Planning documents either by you, your family, your GP or lawyer. Touchstone Life Care provides a QR Code for you to print and add to your wallet or fridge, or send to your trusted contacts so your plan can be scanned by an emergency worker’s mobile phone

If you choose, you may upload your Advance Care Plan to My Health Records. However if you amend or revoke your Advance Care Plan or Directive it is your responsibility to also update My Health Records immediately.

It is recommended that you keep an up-to-date hard copy of your Advance Care Plan or Directive in your home, handbag or wallet in case of an emergency.

Note: Touchstone Life Care is not a legal entity and does not provide legal or medical services or advice. We recommend you seek independent legal and medical advice

Our organisation is based in Australia.

Our team is available at [email protected] to answer any of your concerns or issues. We answer promptly and are happy to hear from you with any questions.

Our servers are located in an extremely secure, PCI DSS approved data centre in Sydney, with access strictly limited to secure personnel only.

If you have an account with us you can opt out at any time.

Simply send us an email at [email protected] and let us know that you want to close and remove your account and all data.

We will be in touch to verify your identity so we can commence the removal.

Before removing your account, we will email you a copy of your Advance Care Plan.

Yes we do. To read our Privacy Policy simply click here.

Please read our Terms of Use carefully. They can be accessed here.