Touchstone Life Care transforms compliance from a burden to a benefit. Our FHIR-enabled platform integrates real-time documentation to My Health Record – is version controlled with audit reporting and secure sharing and all aligned to the legislative changes from Nov 1, 2025. Designed to deliver enhanced person-centred care for your organisation.
Invites individual to upload their important documents.
Creates an account to share documents to trusted contacts and My Health Record.
Centralise, Share, and Update important documentation for Advance Care Planning, Power of Attorney, and Restrictive Practice Consent forms – in one easy-to-use digital platform. Our software is FHIR AU-CORE compliant – meaning we provide leading technology that ensures secure, standardised sharing of health data & information to future proof your organisation.
Advance Care Plans must be accessible to the right decision-makers and available during every transition of care. Our platform was created by a medical doctor with decades of lived experience in the health system. We’ve spent years navigating the complex health system, to really understand what Aged Care Providers and Australians need, making it simple for you in care delivery and compliance.
Integrated, secure digital storage and sharing of care planning documents.
Real-time accessibility of the latest document version for authorised staff.
Provide evidence of compliance with one click.
Documented reporting of sharing with trusted contacts.
Supporting you to focus on care, not paperwork.
Helping you improve resident wellbeing at reduced cost.
Built for aged care, designed with carers and consumers in mind.
A national solution with local support that navigate's Australia's evolving care landscape.
Technology that fits within your organisation.
A completed form is just the beginning and Advance Care Planning isn’t just compliance—it’s about dignity and choice.
Our platform helps:
Navigating new standards can be complex. We’re here to help:
Book a demo to speak with our Solutions Team today to ensure your organisation is fully prepared for the new Aged Care Quality Standards.
1
An individual completes their State or Territory’s Advance Care Directive, Plan or Goals of Care form — or form created by their GP, lawyer, or advisor, or other document of their choice.
2
Individuals upload their plans, plus other documents from our Dropdown list for a comprehensive labelled plan.
Our award-winning guided questionnaire can be used for self-reflection before completing legal forms.
3
They select and share with unlimited trusted contacts, plus health providers, and aged/home care teams.
Plans can be found in an emergency – anywhere, anytime, even interstate or overseas.
4
Your customers select documents to be linked with My Health Record and other medical care systems.
5
Offer your customers a Personal Legacy Vault that allows them to also share selected documents privately and securely.
Read our independent Impact Evaluation Report from a Pilot with leading provider – Whiddon, which showcases that our platform not only improves access, compliance and urgent, end-of-life care but also boosts staff confidence and family engagement.
of residents had a digital ACP
of staff increased their ACP knowledge
of staff are more confident in ACP discussions
Disclaimer: Touchstone Life Care is not an incorporated legal practice and does not provide legal or medical services or advice. We recommend that all users seek their own independent legal and medical advice.
We acknowledge that we live and work on unceded Aboriginal land and pay respect to Elders past, present and emerging.
© 2025 Touchstone Life Care
| Quality Standard | Relevant Clause | Touchstone Alignment |
|---|---|---|
| Standard 1: Consumer Dignity and Choice | 1(1)(a)-(g) | Plans reflect individual values, enable supported decision-making, promote independence, and ensure respectful planning processes. Dementia-specific adaptations and diversity inclusiveness are built in. |
| Standard 2: Assessment and Planning | 2(1)-(5) | 2(1)-(5) Covers holistic, person-centred assessment; supports shared planning; generates Goals of Care documents and tracks review history. Accommodates planning with cognitive or communication support needs. |
| Standard 3: Personal and Clinical Care | 3(1)-(5) | Preferences for medical treatment and palliative care are documented and easily accessible for frontline care teams. Clear documentation supports ethical and legal obligations regarding restrictive practices. |
| Standard 4: Services and Supports for Daily Living | 4(1)-(5) | Personal care preferences (e.g., nutrition, hygiene, routines) can be included in plans and communicated with teams |
| Standard 5: Feedback and Complaints | 5(1)-(5) | Consumer-controlled sharing encourages dialogue and self-advocacy. Providers can track documentation for complaint follow-up |
| Standard 6: Governance | 6(1)-(7) | Digital governance tools, secure storage, sharing controls, access logs, and review reports |
| Standard 7: Workforce | 7(1)-(6) | Tool can be used to train staff in consumer-directed care and support workforce to meet individual care needs |
| Standard 8: Clinical Governance | 8(1)-(6) | Digital platform integrates into clinical workflows, ensures documentation compliance, provides defensible records in audits. Ensures oversight of restrictive practices and lawful consent workflows. |
