Conversation Guides

As part of our commitment to help transform the end-of-life experience, here are some downloadable resources to help you start the conversation for Advance Care Planning.

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Advance Care Planning Conversation Guides

Each of the downloadable handbooks below is focused on a specific topic that helps to provide a broad understanding of the Advance Care Planning process.

This module introduces the fundamentals of Advance Care Planning. What it is, why it matters, who should create one, and how to document, update, and share your wishes, so individuals and families can ensure medical care aligns with their values and reduce stress for loved ones in times of crisis.

This module is about guiding individuals and families on how to start, navigate, and sustain open conversations around advance care and end-of-life planning, including who should initiate them, how to overcome barriers, and practical ways to communicate wishes respectfully.

This module covers the medical and palliative care aspects of Advance Care Planning. When a plan is activated, what life-sustaining treatments involve, how decision-making capacity is assessed, and how palliative care supports quality of life. Helping you make informed, values-based choices.

This module explains how to choose, appoint, and work with Substitute Decision Makers. Clarifying their legal role, responsibilities, and qualities needed, so your Advance Care Plan is upheld and your healthcare wishes are communicated and acted on if you can’t speak for yourself.

This module explains how you can record and formalise your Advance Care Planning discussions into legally recognised documents, while covering state-specific forms, statutory directives, and the importance of updating and sharing them, so your wishes are clear, accessible, and more likely to be followed when decisions need to be made.